Step 5: Download a different email client

If that doesn't work, repeat steps 1-5, select SSL for the Security type and try port 465.

Tap and hold your finger over the account you want to fix.

To change your Android SMTP port settings However, all the information you need is in these steps. Note: The steps to change SMTP ports on your Android device might be a little different depending on your make/model and your network provider.

If port 80 doesn't work, you can try some alternate ports. Typically, port 80 works well on Android devices, but sometimes ISPs or network providers block specific ports for security reasons. (You can use the same password again.)Īfter resetting the password, try setting up the email account again. If you've verified that your password is correct by successfully logging in, but you still can't set up email through your Android, reset your Workspace Email password. Your server names might also be different than our default setup depending on which type of email plan you have and where you purchased it. Double-check that you're using the correct incoming and outgoing servers (host names), email address, and password to connect to your email account. Typing on an Android device can be tricky it's easy to mistype a letter or two. You might need to contact the system administrator who set up your account. If you can't sign in, double-check that your email account is set up and you have the correct email address and password. Step 1: Make sure you can connect to Mobile Emailįirst, connect to Mobile Email on your device to make sure you have an account and that your user name and password work. In the meantime, you can always use our Mobile Email ( ) to keep in contact with customers, friends, and family members. Use the following information to troubleshoot common issues when setting up email on an Android device. After the sync is complete, you can access, create and share all of your documents.Troubleshoot Workspace Email setup on Android

You'll be redirected to a different sign-in page to enter your password.ĭepending on how many files and folders you have, it can take several minutes to sync everything.

Enter your Microsoft 365 email address.

For all additional apps or to download an app separately, select your preferred app and install it.

The Office app combines Microsoft Word, Excel and PowerPoint in one place and is available to download for Android.

If you have an Online Business Essentials, Business Essentials, or Business Professional plan, you'll need to download each Office app separately from the Google Play Store. Stay productive with Office apps on your Android device.

Download and install Office apps for Android

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